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Accommodation Type

The Concept

RoomsHere.com was developed by June Kain, who through many years experience in the tourism industry, recognised the need for a system to integrate the operations of Accommodation Businesses, Visitor Information Centres and Travel/Booking Agents.

June retired from the position of Tourism Manager, City of Mount Gambier in September 2006, following 12 years managing "The Lady Nelson: Visitor & Discovery Centre, a high profile gateway Centre, providing professional visitor services for Mount Gambier, the Limestone Coat and the states of South Australia and Victoria.

The concept was developed in recognition of the need to structure Rates to include the cost of commissions, whilst creatively selling some product direct to consumers to help lower the average cost of commission and assistĀ long term sustainability.

FUNCTIONALITY

For Accommodation Businesses

The website provides two methods of displaying Availability:

  1. Logging into the calendar to put up unsold rooms to satisfy the high expectation from consumers to be able to find "last minute rates"
  2. Setting up calendars of rates years in advance and logging in to display Booked rooms

Because RoomsHere.com acknowledges the benefits of marketing accommodation through Wholesale/Retail Distributors, functionality has been provided to:

  • Flag commissionable product which discreetly displays in the Visitor Information Centre and Travel/Booking Agent Logins
  • Link any Product to an online booking system - different products can link to different online booking systems

For further information see Accommodation Business User Manual

For Visitor Information Centres

The RoomsHere.com concept is based on the time consuming manual system that is still used by many Visitor Centres to service hundreds of enquiries from customers seeking accommodation leading up to and during periods of high demand.

RoomsHere.com streamlines these processes and reduces the cost of staffing and resources by providing a special Login for Visitor Information Centres to setup an Accommodation Guide, specific to their needs to service enquiries for their town and surrounding areas which can be linked to:

  • A proforma email to quickly respond to phone and email enquiries
  • Their Centre website to display Availability
  • Special computers or iPads available to travellers so that they can search for Availability themselves
  • Websites setup for Major Event assisting participants and attendees to quickly find accommodation

For further information see Visitor Information Centre User Manual

For Travel/Booking Agents

RoomsHere.com was also developed to integrate functions for Travel/Booking AgentsĀ and Property Managers.

To ensure that commissionable product is more accessible and distributon more affordable Accommodation Businesses are encouraged to flag commissionable Product which can only be seen in the Visitor Information Centre and Travel/Booking Agent Logins

For further information see Travel/Booking Agent User Manual


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